Saturday, February 27, 2016

When printers don't accept refilled toner catridges

I recently dealt with a Brother HL2270DW printer whose toner cartridge had recently ran out. A refilled (i.e. unofficial) one had been installed, but the printer continued to claim that the toner needed replacement. I tried reseating the cartridge in every possible way, but the same behavior occurred.

Apparently, some printers have a toner sensor that needs to be reset when non-genuine supplies are installed. For that specific model, it involved a series of button pushes that I found online. Googling the printer's model followed by "toner reset" seems to turn up any model's specific steps.

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